Terugbetalingsbeleid

Ons doel is om terugsendings vir slim outomatiseringsprodukte te vereenvoudig.

Terugkeer vir gerief

Binne 30 dae

Oorspronklike verpakking en alle bykomstighede

Geen skade of tekens van gebruik nie

10% hanteringsfooi

Gebreke of waarborgprobleme

Binne die vervaardiger se waarborgtydperk

Herstelwerk of soortgelyke vervanging

Geen hanteringsfooi nie

Kredietnotas

Gebaseer op oorblywende nuttige lewensduur

Bereken op aankoopprys of huidige waarde (wat ook al die laagste is)

Uitsluitings

Geen dekking vir items wat beskadig is deur misbruik of ongemagtigde wysiging nie

Installasiefoute word nie gedek nie (Smart Homes bied nie installasiedienste aan nie)

Dealer-Exclusive Pricing

Unlock competitive, dealer-only pricing on premium smart home solutions—giving you the edge to grow your business with trusted, future-ready products and strong partner support.

Stock Locally Held

Ensure fast and reliable fulfilment with key products kept in local stock, reducing lead times and improving availability for dealers and customers across South Africa.

Technical Pre-Sales Support

Get expert guidance before you buy—our technical team helps with product selection, system design, and compatibility to ensure the right solution for every smart home project.

Dealer Account & Credit Terms

Access flexible dealer accounts with approved credit terms, making it easier to manage cash flow while growing your smart home installation and distribution business.

Dedicated Account Manager

Enjoy personalised support from a dedicated account manager who understands your business, streamlines communication, and helps you get the most value from your dealer partnership.

Training & Certification Support

Gain hands-on training and certification support to build product knowledge, improve installation skills, and stay up to date with the latest smart home technologies.