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Experience Centres

Q: How do I contact customer support?

For queries or technical support, contact us at info@smart-homes.co.zaor call our helpline at 012 630 0201

Herholdts Centurion

Area: Centurion

Address: Unit 1, Guernsey Business Park South, 12 Saltus St, Irene, Centurion, 0157

Contact: 012 630 0201

Herholdts Cape Town

Area: Cape Town

Address: 4 Tiber Rd, Brackengate 2, Cape Town, 7560

Contact: 021 773 0204

Herholdts George

Area: George

Address: 9 Discovery St, Pacaltsdorp, George, 6530

Contact: 044 630 0300

Herholdts Bloemfontien

Area: Bloemfontien

Address: 3 Maroela St, Oos-Einde, Bloemfontein, 9300

Contact: 051 447 1961

Liteglo Randburg

Area: Johannesburg

Address: 209 Bram Fischer Dr, Kensington B, Randburg, 2196

Contact: 011 781 3100

Herholdts Johannesburg (Opening soon)

Area: Johannesburg

Address: TBC

Contact: TBC

Northside Electrical (Opening Soon)

Area: Durban

Address: 121 Malacca Rd, Red Hill, Durban, 4051

Contact: 031 569 1005

Plumstead Electrical Group (Opening Soon)

Area: Cape Town

Address: Tramways Village, 89 Main Rd, Diep River, Cape Town, 7801

Contact: 021 715 3151

FAQs

Are Smart Homes products compatible with my existing devices?

Most Smarthomes products are designed to integrate seamlessly with leading smart home ecosystems such as Google Home, Amazon Alexa, and Apple HomeKit. Please check individual product specifications for compatibility.

How long does delivery take?

Orders are typically delivered within 3-5 business days. For custom installations or out-of-stock items, delivery timelines may vary.

What is the warranty on Smart Homes products?

Our products come with a 12-month warranty unless otherwise specified. This warranty covers defects in materials and workmanship but does not include damages caused by misuse, negligence, or unauthorised modifications.

Can I return a product?

Yes, unused products can be returned within 7 days of purchase, provided they are in their original condition and packaging. Shipping costs for returns are not covered unless the product is defective

How do I contact customer support?

For queries or technical support, contact us at info@smart-homes.co.za
or call our helpline at 012 630 0201

How do I monitor my energy usage with Smart Homes products?

Smarthomes offers energy monitors and apps that provide real-time data on your energy consumption, helping you optimise usage and reduce costs.

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