Are Smart Homes products compatible with my existing devices?

Most Smart Homes products are designed to integrate seamlessly with leading smart home ecosystems such as Google Home, Amazon Alexa, and Apple HomeKit. Please check individual product specifications for compatibility.

How long does delivery take?

Orders are typically delivered within 3-5 business days. For custom installations or out-of-stock items, delivery timelines may vary.

What is the warranty on Smart Homes products?

Our products come with a 12-month warranty unless otherwise specified. This warranty covers defects in materials and workmanship but does not include damages caused by misuse, negligence, or unauthorised modifications.

Can I return a product?

Yes, unused products can be returned within 7 days of purchase, provided they are in their original condition and packaging. Shipping costs for returns are not covered unless the product is defective

How do I contact customer support?

For queries or technical support, contact us at info@smart-homes.co.zaor call our helpline at 012 630 0201

How do I monitor my energy usage with Smart Homes products?

SmartHomes offers energy monitors and apps that provide real-time data on your energy consumption, helping you optimise usage and reduce costs.

Refund Policy

We aim to simplify returns for smart automation products.

Return for Convenience

Within 30 days

Original packaging and all accessories

No damage or signs of use

10% handling fee

Defects or Warranty Issues

Within manufacturer’s warranty period

Repair or like-for-like replacement

No handling fee

Credit Notes

Based on remaining useful life

Calculated on purchase price or current value (whichever is lower)

Exclusions

No coverage for items damaged by misuse or unauthorised modification

Installation faults not covered (Smart Homes does not offer installation services)

At Smart Homes, we believe a home should be more than just a place to live - it should reflect your lifestyle, enhance your comfort, and simplify you everday routines.

We specialise in smart home technology that brings intellegent control, security, and energy efficiency into every space.

With branches in Centurion and Cape Town, we're committed to helping South Africans create connected homes that are both smart and personal.

Why us?

We empower our partners with reliable, future-ready smart home solutions designed for seamless integration and scalable deployment.

Our product range is built to meet the growing demand for connected living - offering compatibility, ease of installation, and robust support to reduce complexity and enhance value.

With dedicated account management, and access to premium global brands, we help you deliver cutting-edge automation with confidence and efficiency.

Partner with Smart Homes - and grow your business through smarter solutions.

Our Solutions

We offer practical, tested solutions designed to make everyday life easier, more efficient, and connected.

By carefully sourcing reliable, easy-to-install products, we empower end-users to enjoy the benefits of smart living without complexity or high costs.

Our solutions are affordable, simple to set up, and designed to grow - making it easy to build on the basics and expand your smart ecosystem over time.

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