Shelly 3EM-63 Gen3 is a compact energy meter designed to monitor either a three-phase system or three independent single-phase circuits. It can work standalone in a local Wi-Fi network, or it can also be operated through cloud home automation services through MQTT, HTTP, and WebSocket.
Are Smart Homes products compatible with my existing devices?
Most Smarthomes products are designed to integrate seamlessly with leading smart home ecosystems such as Google Home, Amazon Alexa, and Apple HomeKit. Please check individual product specifications for compatibility.
How long does delivery take?
Orders are typically delivered within 3-5 business days. For custom installations or out-of-stock items, delivery timelines may vary.
What is the warranty on Smart Homes products?
Our products come with a 12-month warranty unless otherwise specified. This warranty covers defects in materials and workmanship but does not include damages caused by misuse, negligence, or unauthorised modifications.
Can I return a product?
Yes, unused products can be returned within 7 days of purchase, provided they are in their original condition and packaging. Shipping costs for returns are not covered unless the product is defective
How do I contact customer support?
For queries or technical support, contact us at info@smart-homes.co.za or call our helpline at 012 630 0201
How do I monitor my energy usage with Smart Homes products?
Smarthomes offers energy monitors and apps that provide real-time data on your energy consumption, helping you optimise usage and reduce costs.
